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Legal Notice

1.1. General Information and Tax Details

In compliance with the general information duty set forth in Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the tax and registration details of the company that owns this website are provided:

  • Company Name: Construcciones J.P. Fulda S.A.
  • Tax ID: A28804300
  • Registered Address: Avda Jose González Forte number 3, 38683 – Acantilados de Los Gigantes, Santa Cruz de Tenerife, Spain.
  • Contact Email: construccionesfulda@gmail.com
  • Phone: 695 824 767

1.2. General Conditions of Use of the Portal

Access to and/or use of this portal confers the status of USER, who accepts, from said access and/or use, the General Conditions of Use reflected herein. The user assumes responsibility for the use of the portal. This responsibility extends to the registration or purchase forms necessary to access the booking of recreational pool tickets. The USER undertakes to make appropriate use of the content and services that the company offers through its portal and, by way of example but not limitation, not to use them to engage in illicit, illegal activities or activities contrary to good faith and public order.

1.3. Intellectual and Industrial Property

Construcciones J.P. Fulda S.A., either on its own behalf or as an assignee, owns all intellectual and industrial property rights of its website, as well as the elements contained therein (including, but not limited to: images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by the company or its licensors. All rights reserved. Any use not previously authorized by the company will be considered a serious infringement of the author’s intellectual or industrial property rights.

1.4. Exclusion of Liability

The website owner is not responsible, in any case, for damages of any nature that may be caused, by way of example: errors or omissions in the content, lack of availability of the portal, or the transmission of viruses or malicious or harmful programs in the content, despite having adopted all necessary technological measures to prevent it.

1.5. Modifications

The company reserves the right to make, without prior notice, any modifications it deems appropriate to its portal, being able to change, delete, or add both the content and services provided through it and the way in which they are presented or located on its portal, including rates, schedules, and capacity.

1.6. Links

In the event that the website contains links or hyperlinks to other internet sites, the company will not exercise any control over such sites and content. In no case will it assume any responsibility for the content of any link belonging to an external website.

1.7. Right of Exclusion and Admission

The owner reserves the right to deny or withdraw access to the portal and/or the services offered (as well as physical access to the pool area) without prior notice, at its own instance or that of a third party, to those users who fail to comply with these General Conditions of Use or the Safety Regulations of the premises described in section 4.

1.8. Applicable Law and Jurisdiction

The relationship between the company and the USER shall be governed by current Spanish regulations, and any dispute shall be submitted to the Courts and Tribunals of the city of Santa Cruz de Tenerife, Spain, unless applicable consumer legislation imperatively dictates otherwise.

FREQUENTLY ASKED QUESTIONS

Resolve your doubts

We are open every day from 10:00 AM to 6:00 PM. Lifeguard service is available throughout these hours so you can swim with complete peace of mind. On weekends we have Oasis Sunset from 6:00 PM to 10:00 PM. Cocktails, snacks and DJs to enjoy the sunset with views of the Cliffs.

Yes. For hygiene and safety, it is mandatory to wear swimming slippers or flip-flops in the restroom and changing room areas.

Food and drinks are not allowed on the premises, with the exception of children under 2 years old, who may bring their own food. We have a kiosk and a Food Truck on site with delicious options for eating and drinking.

As a general rule, animals are not allowed in the pool area, except for assistance dogs accompanying people with visual or other disabilities.

Children must be accompanied and supervised by an adult at all times. Additionally, to prevent accidents, running around the pool and diving headfirst into the water are not permitted.

To ensure everyone can swim comfortably and to maintain controlled capacity, the use of inflatable floats inside the pools is prohibited.

You can change the date of your visit or cancel your booking from the purchase confirmation email.

The sunset event requires a separate ticket. However, if you’re already inside the facility enjoying the day and decide to stay, you don’t have to buy a ticket. You can purchase it through this website or by asking at the front desk.

Yes, the pool remains open during Oasis Sunset (only until dusk) so you can swim while enjoying the music and the sunset. We only ask you to respect the team’s instructions to ensure everyone’s safety.

Your Balinese bed booking includes admission for 2 people, a plate of sliced fruit and a drink. It’s the perfect spot if you’re looking for a comfortable space and a little extra peace and quiet to spend the day. The maximum number of people per bed is 2.